Our wonderful customers are the reason we’re in business.
Here are some of the great things they’ve said about us.
The Great Outdoors is my favourite place in Calgary to shop for my kids. I learned quickly on my first visit to the store how friendly and knowledgeable the staff are. They have a huge selection of activewear for kids. The store is very deceiving from the outside. I had only imaged it to be a tiny boutique like store. I was impressed to walk in and find many options for my children throughout the store. We moved from footwear to yoga wear to outdoor wear to casual clothing to bags and food storage. Everything in the store is quality at a great price point. I now avoid running around from store to store trying to find my children’s apparel. I am always impressed with my finds at The Great Outdoors and highly recommend the store to friends and family.”
– Melissa D.
We just love the ladies at The Great Outdoors! They go above and beyond with their customer service; we live out of province and any time we are on the hunt for a specific product for our 3 munchkins we always contact The Great Outdoors first! Julie and Sheila are amazing; they make sure to find the perfect products for us and go out of their way to take photos for us to make sure it is exactly what we are looking for. If they don’t happen to have it, then they bring it in for us. You will never be disappointed shopping with them; they truly are the best!”
– Tiff R.
The Great Outdoors is an extended family. When it comes to kindness they are great at recognition and appreciation of everyone who walks through the door, large and small. The store is a destination for my 4 year old granddaughter when visiting from B.C. because she knows she is valued by all the attention she receives; especially by name, they always greet with first names. Their inventory of quality merchandise is extensive with some lines for the big people too. The perfect opportunity for outdoor enthusiasts from babes, toddlers and up. Mountain, water and city dwellers can be confident in finding what they need. No matter what I say, it is the staff that makes the experience – don’t miss it.”
– C. Bullock
The friendly and knowledgeable staff at The Great Outdoors fitted my daughter with her first pair of shoes 4 years ago and we have been loyal customers ever since. The quality of their product lines is only surpassed by the truly wonderful customer service you will experience while shopping at The Great Outdoors.”
– Holly D.
The Great Outdoors has been THE place for us to find all the clothing our daughter has needed throughout her 12 years of hiking, camping, snowshoeing, canoeing, climbing and skiing. Staff are always friendly, great at giving technical advice on things like base layers and outerwear and pros at figuring out sizes. The best part is, since it’s such a nice big store with a huge selection, we’ve always been able to balance what we need with our daughter’s ‘style’. ”
– Lisa & Dean M.
I am always amazed at the level of customer service and attention Julie and The Great Outdoors staff provide their customers; it is evident that they truly care about their customers and go above and beyond what you typically expect from a retail business. I know whatever my boys need, I will be guided appropriately to the best solution with the proper fit. My first experience was buying hiking shoes for my oldest son for his Outdoor Pursuits school option. Julie made certain to find the footwear that would perfectly complement his outdoor needs and that he found comfortable. From ski socks, buffs and thermal wear to water bottles and winter boots, I have always found exactly what I need at The Great Outdoors. All purchases I have made have been long lasting and I have been able to pass them down to the next aged boy; that is a great feat given the amount of wear and tear these items see! It is not surprising to me the loyal customer base The Great Outdoors has built over the years, as they offer a one of a kind shopping experience. I confidently recommend them to every family I know that wants to go to a one-stop, hassle free shop for an array of quality products in a friendly, helpful atmosphere!”
– C. Doell
Simply Amazing! That’s the feeling you get from your experience at The Great Outdoors. We have been religious shoppers there for over a decade. Julie, Sheila and all the staff are so incredibly knowledgeable but more importantly, they go 150% over what you’d expect for customer service. The products are the highest quality and after multiple wears by multiple children, they look like the day they were bought. There is nowhere else to shop for kids than The Great Outdoors!”
– C. & E. Hackenberg
The Great Outdoors: Junior Outfitters is hands-down our favourite store to order from. We live in BC so we aren’t able to visit the store as much as we’d like. I could spend hours in there looking at all their amazing product. Thankfully the wonderful staff make it so easy to order over the phone and they ship out to me right away. I LOVE that I can just explain to Julie, (the owner), what I’m looking for and she knows exactly what will work and always picks out the perfect items. She is truly a one-of-a-kind store owner. She understands kids of all ages and really knows how to work with them and their parents to find the perfect fit. She always goes above and beyond to make sure her customers are taken care of. Shopping with children can be a daunting task but going to The Great Outdoors is a walk in the park. All the staff are so helpful, friendly, knowledgeable and great with kids. There is never a shortage of amazing products and you can tell they really care about providing families with the best made clothes and products. I have enjoyed being able to even buy items for myself; I love my ladies Reef flip flops! It’s truly a one-stop-shop for getting your children ready for any weather, hot vacation or just everyday life in the Great Outdoors.”
– M. & T. Epp
The Great Outdoors: Junior Outfitters has been our go to spot for our son since he was a toddler. Now that Jack is 10, The Great Outdoors is even more on our radar, as kids love to have the coolest stuff on the playground. From Spring to Winter, The Great Outdoors has it all, high-end, well priced, seasonal apparel that is very well made. Do your research folks, the products The Great Outdoors sells is the same stuff that adults wear, just in kids sizes. If you go to the big box stores to get that deal on a winter jacket, take a look at the insulation inside it. The fill they use is not comparable to the products that The Great Outdoors carries; products such as Helly Hansen, North Face, Spyder and Karbon. When it hits -15 C your child will be feeling the bite of winter; do the right thing and buy from The Great Outdoors! Your kids will look cool but be warm. Another key point is their service; Sheila is one of the most knowledgeable sales associates in the industry. She knows our son and already has things picked out for us before we arrive. I can’t say enough about the staff and service. Keep up the great work!!”
— C. Wiwchar